Privacy Policy
Last Updated: December 8, 2023
This Privacy Policy (the "Policy") describes how Kill Hubris ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.killhubris.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, Site visitor, or another party whose information we have collected pursuant to this Policy.
Please read this Policy carefully. By using and/or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Policy. If you do not agree to this Policy, please do not use and/or access any of the Services.
Changes to This Privacy Policy
We may update this Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect and/or defend the Services, our rights, and the rights of our users and/or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and/or use our Services. The term "Personal Information" refers to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of Personal Information we collect.
Information We Collect Directly from You
Information that you submit to us through our Services may include but is not limited to:
- Basic contact details including your name, address, phone number, and e-mail address.
- Order information including your name, billing address, shipping address, payment confirmation, e-mail address, and phone number.
- Account information including your username, password, and security question(s).
- Shopping information including the items you view, add to your cart, or add to your wish list.
- Customer support information including the information you choose to include in communications with us (e.g., when sending a message through the Services).
Some features of the Services may require you to provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies (together, "Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with requested products or services.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Information we obtain from third parties will be treated in accordance with this Policy. We are neither responsible nor liable for the accuracy of the information provided to us by third parties and, further, are neither responsible nor liable for any third party's policies or practices. For more information, please see the section below entitled Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your Personal Information to provide you with the Services, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise manage your account, to arrange for shipping, facilitate any returns and/or exchanges, and to enable you to post reviews.
- Marketing and Advertising. We use your Personal Information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by e-mail, text message, or postal mail, and to show you advertisements for products or services. This may include using your Personal Information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your Personal Information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with others. If you believe your account has been compromised, please contact us immediately.
- Communicating with You. We use your Personal Information to provide you with customer support and to improve our Services. This is in our legitimate interests in order to be responsive to you, provide effective services to you, and to maintain our business relationship with you.
Cookies
We use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, please see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience on our Site and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your Personal Information to third parties for legitimate purposes, subject to this Policy. Those circumstances may include, but are not limited to::
- Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- Business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy policies.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
- Within our own corporate entity or to affiliates, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce terms of service, and/or to protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months, disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
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We do not use or disclose sensitive Personal Information for the purposes of inferring characteristics about you.
User-Generated Content
The Services may enable you to post product reviews and other user-generated content. Please note that if you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are neither responsible nor liable for the privacy or security of any information that you make publicly available or for the accuracy, use, or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are neither responsible nor liable for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by any third party. Unless expressly stated by us in writing, our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners, operators, or others.
Children’s Data
The Services are not intended to be used by children and we do not knowingly collect any Personal Information about children. If you are the parent or guardian of a child who has provided us with their Personal Information, you may contact us using the contact information below to request that it be deleted.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable and therefore we do not represent and cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your Personal Information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, and/or enforce other agreements and/or policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your Personal Information. However, these rights are not absolute and may apply only in certain circumstances. In certain cases, we may decline your request if permitted by law.
- Right to Access/Know. You may have a right to request access to Personal Information collected about you, including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete Personal Information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate Personal Information we maintain about you.
- Right of Portability. In certain circumstances and with certain exceptions, you may have a right to receive a copy of the Personal Information collected about you, and to request that we transfer it to a third party.
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Right to Limit and/or Opt Out of Use and Disclosure of Sensitive Personal Information.You may have a right to direct us to limit our use and/or disclosure of sensitive Personal Information to only what is necessary to perform the Services reasonably expected by an average individual in connection with this Site.
- Restriction of Processing. You may have the right to ask us to stop or restrict our processing of your Personal Information.
- Withdrawal of Consent. Where we rely on consent to process your Personal Information, you may have the right to withdraw this consent.
- Appeal. You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences. We may send you promotional e-mails. You may opt out of receiving these at any time by using the unsubscribe option displayed in our e-mails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact information provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity before providing a substantive response to your request. If permitted by applicable law, you may designate an authorized agent to make requests on your behalf in order to exercise your rights. Before accepting such a request from an agent, we will require proof that you have authorized them to act on your behalf and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by law.
Complaints
If you have complaints about how we process your Personal Information, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact information provided below or by lodging your complaint with your local data-protection authority.
International Users
Please note that we may transfer, store, and/or process your Personal Information outside the country you live in. This may also include processing by third-party service providers and partners.
Contact
If you have any questions about this Policy or would like to exercise any of the rights available to you, please e-mail us at sales@killhubris.com or contact us by mail at:
Kill Hubris
P.O. Box 1228
Marshall, TX 75671-1228
United States